Please check this privacy policy
periodically to inform yourself of any changes. Although we reserve the right
to modify or supplement this privacy policy, we will provide notice to you on
this Web site of any major material changes and those changes are effective
upon posting unless otherwise noted.
Do you
accommodate links to other sites?
This Web site contains links to other
Web sites. We are not responsible for the content or the privacy practices
employed by other sites. We are committed to safeguarding customer privacy on
all our Web sites. We require our employees to protect the privacy of
information about our customers and expect our partners and suppliers to do
so as well. You can feel confident that your individually identifiable
information will be protected when you access your account or order services
from us over the Internet.
What is BarrierFree's position regarding online
advertising and third party ad servers?
As part of the online advertising process, we use information supplied from
third party companies in several ways however, this is aggregated data and
does not personally identify any individual online user.
This data is used to:
* gain a better understanding of the type of individuals viewing or visiting
different web sites,
* evaluate and prioritize site selection when developing online media plans,
* geographically target advertising,
* deliver product and pricing advertising/information applicable to the
customers' state, and gauge the effectiveness of our online advertising.
Personally identifiable information such as name, address, phone number or
email address is not collected.
In addition, some Barriercom or BarrierFree
websites may accept advertisements from third party advertisers. These
advertisers are carefully selected to provide information about products and
services that we think may benefit BarrierFree customers. These third party
advertisers may collect non-personally identifiable information about users
of this website for the same reasons listed above, but personally
identifiable information is not collected. BarrierFree does not have control
of nor access to any information contained in the cookies that are set by
third party advertisers.
Do you sell or give my information to non-BarrierFree companies?
BarrierFree does not sell or disclose
individually-identifiable information obtained online, or information about
you or your account or service, to anyone outside of BarrierFree or its
authorized vendors, contractors and agents unless you specifically authorize
it, disclosure is required by law, or deemed necessary by BarrierFree in its
sole discretion to protect the safety, rights or property of BarrierFree or
any other person or entity. If you provide individually identifiable
information to us in the context of an event BarrierFree sponsors with
another company, such as a contest, or if you register on a co-sponsored site
or feature, you may also be providing the individually identifiable
information to the co-sponsor. For example, on BarrierFree co-branded sites,
our partner will generally co-own the customer information received through
the site. How the partner uses this information will be explained in the
privacy statement at the co-branded site, which will govern the use of data
gathered through the co-branded site.
BarrierFree may share non-personally identifiable information with
non-BarrierFree companies in order to assess the results of a promotion or
event. This information is used in aggregate only, and does not contain any
information that would personally identify you.
Does
BarrierFree use the information provided online to profile its
customers?
The combination of offline and online
information provided by the customer has the ability to enhance the customer
experience, and make the consumer's interaction with BarrierFree more
meaningful and relevant. BarrierFree requires notification of any consumer
profiling or purchasing behavior being captured by BarrierFree Online and
combined with offline information be clearly stated to the consumer at the
time of online data collection.
The consumer will have the ability to choose not to have that information
aggregated and be part of subsequent marketing campaigns by choosing to be
identified within the application.
Please note
We may disclose personal information when required by law or when necessary
to protect the safety of our customers, employees or property.
Does this
site send e-mail to site visitors?
At times, online surveys are
conducted in which you can choose to participate. In addition, we may use
e-mail to communicate with our customers, to respond to visitors' e-mail,
to confirm orders placed online, and to send information that a visitor has
requested. Occasionally, we may use opt-in e-mail lists from third parties
to promote our latest specials. If you receive an unwanted e-mail from us,
you can use the Reply feature on your browser and simply ask us to remove
you from our list.
How do I
know I am on a secured site?
Every secure page on our Web sites
has been secured with a digital certificate by Verisign.
To view this certificate, click on image of the closed lock on the bottom
bar of your browser window. This certificate will show that you are sending
your personal information to BarrierFree.
How does BarrierFree prevent unauthorized access to my information?
Your password is set at a minimum of six characters, which provides added
protection for your personal information. On secured pages, this site uses
SSL encryption up to 128-bits.
Information that you share about yourself in chat rooms, message boards,
instant messaging communications and similar forums becomes immediately
available to others who have access to those forums. These areas are
considered public spaces and BarrierFree Online cannot protect the privacy
of information disclosed therein. Please exercise caution when disclosing
personal information in these areas.
Non
Personally Identifiable Information Collected Automatically
Cookies help BarrierFree to
enhance the user's online experience and are used to:
* deliver the appropriate geographic message
* manage frequency of ad exposure; avoid over delivery of the same
message
* tailor an advertisement to better match your interests and preferences
* ensure that you see the correct products and pricing applicable to the
state in which you live
* understand advertising effectiveness
However, customers are free to delete website cookies. Most internet
browsers enable you to erase cookies from your computer hard drive, block
all cookies, or receive a warning before a cookie is stored.
However, you need to understand that some websites/ad serving companies
have the ability to reestablish your history even after cookie deletion,
if you reenter the same site on another occasion, or some other site
tracked by the ad serving company/network, and specifically provide
personal data.
Deletion of cookies alone does not prevent ad serving companies from
reestablishing history on a visitor. The visitor must either continue to
decline cookies each time it reenters the site to keep the tracking
severed, if desired, or opt-out. When you opt-out, your unique user ID
cookie is erased and you are reassigned an anonymous, non-id cookie. This
new cookie tells websites that you have opted out and they will then know
not to attempt to assign other cookies to you in the future. Opt-out
cookies do not contain a unique user ID number therefore websites are not
able to identify your computer uniquely.
Customers who choose to continually delete cookies and not opt out can
have their browser advise them each time a web site attempts to send a
cookie to your system. At that time, you can choose to either Accept or
Cancel a cookie.
Customers who choose to "opt out" after deleting cookies will
receive an anonymous/non personally identifiable cookie.
Personally
Identifiable Information
Personally identifiable
information voluntarily supplied by our customers or our visitors, i.) who receive or provide
information on our website, or ii). who purchase
BarrierFree Online products on our website, or iii). who
interact with our banners/advertising on outside websites, is not shared
for use outside BarrierFree or its authorized vendors, contractors and
agents. This information is BarrierFree proprietary data and is not
available to any outside company in this personalized form, except with a
customer's or visitor's permission or where disclosure is otherwise
required or permitted by law. No outside company is allowed access to
this information.
For example, if you provide us with information (such as phone number or
email address) and ask to be contacted when IPTV is available in your
area, we will notify you when IPTV is available; or, if you enter such
information online and qualify for IPTV service, we may contact you to
provide additional information and to follow up on your inquiry. If you
are contacted by telephone as a follow up to your inquiry, you may
request to be removed from our calling list at that time. We will not use
this information for any other reason nor will we share it with any
outside company.
Should any changes be made in the way we use personally identifiable
information, BarrierFree will contact you via email, or by other means,
notifying you of this change, and give you the opportunity to choose to
opt-out of such use.
Protection
of Children's Personal Information
BarrierFree Services, including
barriercom.net Online services, are not designed to attract children
under the age of 13. Although we do feature sites that may be of interest
to young viewers, we do not collect personally identifiable information
on children. Further, BarrierFree offers tools for parents to educate
young Internet users on safe surfing practices, including filtering tools
to help children and parents avoid objectionable content online.
What are
cookies and why do you use them?
A cookie is a small, encrypted data
string our server writes to your hard drive that contains your unique User
ID for our Web site. We use cookies to deliver web content specific to your
interests, to keep track of your order as you order services, and to control
access to our premium content. A cookie cannot be used to access or
otherwise compromise the data on your hard drive. You can choose to change
your browser settings to disable cookies if you do not want us to establish
and maintain a unique Barriercom.net User ID. Please be aware that cookies
may be required to complete certain functions on this Web site, such as
ordering in our online store. To disable cookies, consult you browsers
instructions.
What happens
to information when I fill out registration forms?
We encourage all visitors to register
with us, although registration is only required for certain
transaction-related areas of Barriercom.net or other BarrierFree or
co-branded sites. The registration forms request accurate contact information
(like name and e-mail address) and preferences that help us better serve you.
Your name and e-mail address are used to send you information about our
company, product updates, special offers, and newsletters. You may change
your email, user ID or password online; or you can choose to remove your name
from our user list by going to contact us and emailing us a request to remove
your name from the online billing application.
We strive to ensure that the information we obtain and use about customers is
accurate. Please contact us to review or modify any personal information we
have previously collected from you online or if you find an error in your
bill. Customers have access to their account information via our monthly
bills. To improve the services we can offer you, we may decide to expand the
site's capabilities for obtaining information about users in the future. We
will update this privacy statement continually to ensure that you are aware
of developments in this area
What information
does the Web site gather?
Please be assured that we do not
collect personal information from you unless you provide it to us. This means
that you can visit our Web sites without telling us who you are or revealing
any information about yourself (such as your e-mail address, software you are
using, or any information about yourself).
As you browse the site, our web servers collect information about your visit,
not about you personally. Via web server logs, we monitor statistics such as:
• How many people visit our site
• Which pages people visit on our site
• From which domains our visitors come (e.g., yahoo.com)
• Which browsers people use to visit our site
None of this information is associated with you as an individual we use these
statistics to improve our Web site, to monitor its performance, and to make
the Web site easier for you and other visitors to use.
• What about pages that asks for personal information?
• When visitors supply information about themselves for a specific purpose,
we use the information for that purpose (such as to provide the service or
information the visitor has requested).
For example, you may be asked to give us individual information to purchase a
product or service, receive information, manage online account registration,
or apply for a job. The information may range from your zip code, to your
phone number, account number, a credit card number, age, gender, mother's
maiden name, social security number, e-mail address, organization URL,
resume, or mailing address.
When visitors use our Web site to order services, we may use this
individually identifiable information as we would use the same information
obtained in a traditional non-electronic manner. For example, to publish your
name, address, and phone number in our directories (unless you have requested
a non-published number), or to evaluate your service needs and contact you
regarding additional services you may find useful.
Should any changes be made in the way we use personally identifiable
information, BarrierFree will contact you via email notifying you of this
change and to give you the opportunity to choose to opt-out of such use.
What
information is stored by the site or in cookies?
Registration information, bill and
online shopping, data and contact e-mail addresses are not stored by the
BarrierFree site. They are stored in the BarrierFree databases, physically
secure environments that are not accessible via the Internet. This
information is only available to you through the use of a secure ID and
password, and the information is transferred from our databases for your
viewing.
A cookie is a small, encrypted data string our server writes to your hard
drive that contains your unique User ID for our Website. Cookies help us to
identify returning visitors to our websites, which allow us to give you a
more personalized, useful experience on our website. We use cookies to
deliver web content specific to your interests, to keep track of your order
as you order services, and to control access to our premium content. A
cookie cannot be used to access or otherwise compromise the data on your
hard drive. You can choose to change your browser settings to disable
cookies if you do not want us to establish and maintain a unique
Barriercom.net, User ID. Please be aware that cookies may be required to
complete certain functions on this Web site, such as ordering in our online
store. To set your cookie preferences consult your internet browser's help
section.
